Recepcioner:
– Dobro veče! Dobrodošli u hotel „Beograd“.
– Good evening! Welcome to Hotel “Belgrade”.
Mark:
– Dobro veče! Imam rezervaciju na ime Mark Smith.
– Good evening! I have a reservation under the name Mark Smith.
Recepcioner:
– Samo trenutak, gospodine Smith… Da, pronašla sam vašu rezervaciju.
– Just a moment, Mr. Smith… Yes, I found your reservation.
Ana:
– Da li i ja mogu da se prijavim? Imam rezervaciju na ime Ana Jovanović.
– Can I also check in? I have a reservation under the name Ana Jovanović.
Recepcioner:
– Naravno, gospođice Jovanović. Oboje imate sobe na trećem spratu.
– Of course, Miss Jovanović. You both have rooms on the third floor.
Mark:
– Hvala. Da li doručak ulazi u cenu sobe?
– Thank you. Is breakfast included in the room price?
Recepcioner:
– Da, doručak se služi od sedam do deset ujutru, u restoranu hotela.
– Yes, breakfast is served from seven to ten in the morning, in the hotel restaurant.
Ana:
– Odlično. A gde se nalazi lift?
– Excellent. And where is the elevator?
Recepcioner:
– Lift je desno, pored recepcije.
– The elevator is on the right, next to the reception.
Mark:
– Hvala puno!
– Thank you very much!
Recepcioner:
– Nema na čemu. Prijatan boravak!
– You’re welcome. Have a pleasant stay!
Mark:
– Izvinite, gospođo! Imam jedno pitanje.
– Excuse me, ma’am! I have a question.
Recepcioner:
– Izvolite, gospodine.
– Yes, sir, go ahead.
Mark:
– Koja je lozinka za Wi-Fi?
– What is the Wi-Fi password?
Recepcioner:
– Lozinka je „hotel2025“.
– The password is “hotel2025”.
Ana:
– Takođe, u mojoj sobi nema peškira. Možete li da donesete?
– Also, there are no towels in my room. Could you bring some?
Recepcioner:
– Naravno, odmah ćemo poslati sobaricu.
– Of course, we’ll send a maid right away.
Mark:
– Još jedno pitanje… Tuš ne radi dobro u mojoj sobi.
– One more question… The shower doesn’t work well in my room.
Recepcioner:
– Žao mi je zbog toga. Mogu vam ponuditi drugu sobu.
– I’m sorry about that. I can offer you another room.
Mark:
– To bi bilo odlično, hvala!
– That would be great, thank you!
Ana:
– Hotel je lep, ali malo je bučno noću.
– The hotel is nice, but it’s a little noisy at night.
Recepcioner:
– Razumem. Reći ću osoblju da obrate pažnju.
– I understand. I’ll tell the staff to pay attention.
Ana:
– Hvala puno na pomoći!
– Thank you very much for your help!
Recepcioner:
– Nema na čemu. Želimo vam prijatan boravak!
– You’re welcome. We wish you a pleasant stay!
Mark:
– Dobro jutro! Želeo bih da se odjavim.
– Good morning! I’d like to check out.
Recepcioner:
– Dobro jutro! Na koje ime je rezervacija?
– Good morning! Under which name is the reservation?
Mark:
– Na ime Mark Smith.
– Under the name Mark Smith.
Recepcioner:
– Samo trenutak… Da, ovde je. Da li ste zadovoljni boravkom?
– Just a moment… Yes, here it is. Were you satisfied with your stay?
Mark:
– Da, sve je bilo odlično. Hvala!
– Yes, everything was excellent. Thank you!
Ana:
– I ja se odjavljujem. Moja soba je bila 305.
– I’m checking out too. My room was 305.
Recepcioner:
– U redu. Da li želite da platite zajedno ili odvojeno?
– All right. Would you like to pay together or separately?
Mark:
– Odvojeno, molim vas.
– Separately, please.
Recepcioner:
– Naravno. Vaš račun iznosi 120 evra, gospodine Smith.
– Of course. Your bill is 120 euros, Mr. Smith.
Mark:
– Evo kartica.
– Here’s the card.
Recepcioner:
– Hvala. Gospođice Jovanović, vaš račun iznosi 100 evra.
– Thank you. Miss Jovanović, your bill is 100 euros.
Ana:
– U redu, platiću gotovinom.
– All right, I’ll pay in cash.
Recepcioner:
– Odlično. Evo vaše potvrde. Želimo vam srećan put!
– Excellent. Here’s your receipt. We wish you a safe trip!
Ana:
– Hvala puno!
– Thank you very much!
Mark:
– Doviđenja!
– Goodbye!
Recepcioner:
– Doviđenja i hvala što ste boravili kod nas!
– Goodbye and thank you for staying with us!
Recepcioner:
– Dobar dan! Hotel „Beograd“, izvolite.
– Good afternoon! Hotel “Belgrade”, how can I help you?
Mark:
– Dobar dan! Želeo bih da rezervišem sobu za dve osobe.
– Good afternoon! I’d like to reserve a room for two people.
Recepcioner:
– Naravno. Za koji datum?
– Of course. For which date?
Mark:
– Od 15. do 18. jula.
– From July 15th to 18th.
Recepcioner:
– Da li želite jednokrevetnu ili dvokrevetnu sobu?
– Would you like a single or double room?
Mark:
– Dvokrevetnu, sa doručkom uključenim.
– A double room, with breakfast included.
Recepcioner:
– U redu. Imamo slobodnu sobu. Cena je 7.200 dinara po noći.
– All right. We have a free room. The price is 7,200 dinars per night.
Mark:
– Dobro. Da li mogu da platim karticom kada stignem?
– Okay. Can I pay by card when I arrive?
Recepcioner:
– Da, naravno. Potrebno je samo vaše ime i broj telefona za potvrdu.
– Yes, of course. I just need your name and phone number for confirmation.
Mark:
– Zovem se Mark Smith, broj je +44 123 456 789.
– My name is Mark Smith, the number is +44 123 456 789.
Recepcioner:
– Hvala, gospodine Smith. Vaša rezervacija je potvrđena.
– Thank you, Mr. Smith. Your reservation is confirmed.
Mark:
– Odlično, hvala puno!
– Excellent, thank you very much!
Recepcioner:
– Nema na čemu. Vidimo se uskoro u našem hotelu!
– You’re welcome. We’ll see you soon at our hotel!
Mark:
– Doviđenja!
– Goodbye!
Recepcioner:
– Doviđenja!
– Goodbye!
Mark:
– Dobar dan! Želeo bih da prijavim problem u svojoj sobi.
– Good afternoon! I’d like to report a problem in my room.
Recepcioner:
– Dobar dan! Koji problem imate?
– Good afternoon! What problem do you have?
Mark:
– Nema tople vode u kupatilu.
– There’s no hot water in the bathroom.
Recepcioner:
– Oh, izvinjavam se! Poslaćemo majstora odmah.
– Oh, I’m sorry! We’ll send a technician right away.
Ana:
– Takođe, u mojoj sobi klima ne radi.
– Also, in my room the air conditioning doesn’t work.
Recepcioner:
– Razumem. Ako želite, možemo vam promeniti sobu.
– I understand. If you’d like, we can change your room.
Mark:
– To bi bilo dobro. Možete li nam dati sobu na istom spratu?
– That would be good. Could you give us a room on the same floor?
Recepcioner:
– Da, slobodna je soba 210.
– Yes, room 210 is available.
Ana:
– Odlično. A da li doručak počinje u 7 ujutru?
– Excellent. And does breakfast start at 7 in the morning?
Recepcioner:
– Da, od 7 do 10 u restoranu.
– Yes, from 7 to 10 in the restaurant.
Mark:
– U redu, hvala na pomoći!
– All right, thank you for your help!
Recepcioner:
– Nema na čemu. Želimo vam prijatan boravak!
– You’re welcome. We wish you a pleasant stay!